Terms & Conditions – Recommend a Friend Scheme
1. Introduction
These Terms & Conditions govern the “Recommend a Friend” referral scheme (the “Scheme”) run by Jewel Windows. By participating, you agree to be bound by these Terms.
2. Eligibility
a. The Scheme is open to existing customers or contacts of Jewel Windows (the “Referrer”) who refers a new customer (the “Referred”) to Jewel Windows.
b. The Referred must not have been a previous or existing customer or have had a quote or enquiry with Jewel Windows prior to the referral.
3. Referral & Reward
a. For each Referred person who proceeds to a completed installation with Jewel Windows and full payment has been received by Jewel Windows, the Referrer will be eligible for a reward of £150.
b. No reward will be payable until the installation is complete and full payment for that installation has been received by Jewel Windows.
c. The Referrer must provide full accurate contact and bank details when requested by Jewel Windows for payment processing.
4. How to Participate
a. The Referrer completes the Scheme referral form in full, providing the details of the Referred and themselves.
b. The referral is only valid if the form is submitted within two weeks of the Referral, and has been accepted by Jewel Windows.
c. By submitting the referral form, the Referrer confirms that they have the Referred’s permission to provide their details to Jewel Windows.
5. Exclusions and Conditions
a. The Scheme reward is only payable once per Referred customer and only
after the installation has been completed and full payment received.
b. The Scheme reward cannot be combined with any other referral reward,
discounts or thirdparty benefits unless specifically agreed in writing by
Jewel Windows.
c. Jewel Windows reserves the right to refuse to pay the reward if it considers
the referral to be invalid (e.g., the Referred is already a customer, was already
quoted, or the installation/payment conditions are not met).
d. Jewel Windows reserves the right to withdraw or modify the Scheme at any time without prior notice. Past valid referrals will continue to be honoured in line with these Terms.
6. Payment of Reward
a. Once the conditions of a valid referral have been met (installation completed & full payment received), Jewel Windows will process payment of the reward to the Referrer’s bank account.
b. Jewel Windows will request the Referrer’s bank details at the appropriate time for payment processing.
c. Jewel Windows does not accept liability for any delays caused by the
Referrer’s failure to provide correct bank details or respond to payment requests.
7. Data Protection & Privacy
a. The Referrer and Referred agree that Jewel Windows may process their personal data in connection with the Scheme.
b. Jewel Windows will use the data in accordance with its Privacy Policy and applicable data protection laws.
8. General
a. These Terms and the Scheme are governed by the laws of England & Wales.
b. If any part of these Terms is found to be unenforceable, that part shall be severed without affecting the remainder of the Terms.
c. The failure of Jewel Windows to enforce any of these Terms does not constitute a waiver of its rights.
d. Jewel Windows’s decision in all matters relating to the Scheme is final.